3kvi Terms & Conditions — Play with Transparency

1 General Terms & Introduction

3kvi is an online gaming platform providing entertainment services to users in Bangladesh. These terms and conditions ("Terms") apply to the 3kvi website, app, and all related services. These Terms constitute a legally binding agreement.

3kvi's terms and conditions may be updated from time to time. When changes are made, members are notified by email and a notice is posted on the site. The date of the latest update is always displayed at the top of this page.

• These terms and conditions are also available in Bengali, and the Bengali version is the authoritative text.
• 3kvi reserves the right to amend the terms of service at any time.
• It is the user's own responsibility to comply with the laws of their country.
• Continuing to use the platform means you accept the updated terms.

2 Account Registration & Eligibility

The following eligibility requirements must be met to create an account and play on 3kvi. 3kvi may request identity verification at any time.

• You must be 18 years of age or older to register.
• Each individual may open only one account.
• Providing accurate and genuine information during registration is mandatory.
• Multiple accounts sharing the same IP address, device, or payment method are not permitted.
• Keeping your account password confidential is your responsibility.
• Any suspected unauthorized access must be reported to 3kvi immediately.

The information you provide at registration is protected under 3kvi's Privacy Policy. We do not sell your data to third parties. To learn more, Privacy Policy Read more.

3 Payment Policy — Deposits & Withdrawals

All financial transactions on 3kvi are processed through secure, encrypted channels. We support Bangladesh's most widely used mobile banking methods, including bKash, Nagad, and Rocket.

• The minimum deposit amount is BDT 300 and the maximum is BDT 50,000 per day.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 5–30 minutes.
• All transactions must be made using a payment method belonging to the registered account holder.
• Payments made in a third party's name are strictly prohibited and will be treated as fraudulent.
• KYC verification is required at the time of your first withdrawal.
• Withdrawal processing may be delayed in exceptional circumstances, but will be completed within 48 hours at most.

3kvi reserves the right to place any unusual or suspicious transaction on hold pending verification. This is done solely to protect your security.

4 Bonus & Promotion Terms

3kvi regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the offer page. Accepting a bonus constitutes agreement to those specific terms.

• The welcome bonus is available to new members only and applies once on the first deposit.
• To withdraw bonus funds, you typically need to wager the bonus amount 20–35 times (wagering requirement).
• Withdrawing while a bonus is active may result in the bonus being forfeited.
• Using the same offer across multiple accounts is strictly prohibited.
• 3kvi reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is confirmed, any associated winnings will be forfeited.

5 Responsible Gaming Policy

3kvi takes responsible gaming seriously. We want all our members to enjoy gaming as entertainment, not let it become an addiction. To support this, 3kvi has put a number of protective measures in place.

• Members can set their own daily, weekly, or monthly deposit limits.
• A self-exclusion option is available for members who need a break from gaming.
• You can manage your gaming time by enabling the session timer.
• Individuals under the age of 18 are not permitted to open an account or play any games.
• If signs of gaming addiction are observed, 3kvi will proactively reach out to the member to offer support.

To learn more, visit our Responsible Play Visit the page. Feel free to contact our support team at any time if you need assistance.

6 Account Closure & Suspension

3kvi reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

• Violation of any clause within these terms and conditions.
• Operating an account through a false identity or fraudulent means.
• If there is suspicion of money laundering or other illegal financial activity.
• Using bots, scripts, or automated software.
• Harassing or mistreating other members.
• By order of a court or regulatory authority.

Members may request to close their account at any time. Any valid balance will be refunded. However, balances from accounts closed due to rule violations may not be eligible for a refund.

7 Dispute Resolution Process

If you have a dispute with 3kvi, please contact our support team first. We believe most issues can be resolved through direct communication.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex matters may take up to 14 business days to resolve.
• In the event of a dispute over game outcomes, RNG logs and server records will serve as the definitive evidence.
• Bank or mobile banking statements may be required in the event of a payment dispute.
• If you are not satisfied with 3kvi's final decision, you may seek the assistance of an independent mediator.

8 Limitation of Liability

3kvi always strives to deliver the highest quality of service. However, there are certain situations where 3kvi's liability is limited, and it is important to make this clear.

• Games interrupted mid-session due to internet connectivity issues.
• Delays caused by a third-party service provider's error.
• Temporary service interruptions due to unforeseen technical issues.
• Any loss caused by issues with the user's own device or software.
• Any loss resulting from the user sharing their account credentials with another person.

9 Right to Amend Terms & Conditions

3kvi reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, members will be notified at least 7 days in advance.

• Notice of changes will be provided via email or a banner on the site.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• Changes made for urgent legal reasons may take effect without prior notice.

10 Contact & Support

If you have any questions or comments about these terms and conditions, please contact 3kvi's support team. We provide assistance in both Bengali and English.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Average response time: 5–15 minutes
• Language: Bengali & English